Why Memory Care Doesn’t Work.

Pam ReeseFebruary 10, 2020

Ever wonder if a Memory Care unit or facility is for your loved one? I wrote the attached article, “Alsheimer’s care isn’t working; here’s what is”, with the Provider of Memory care units in mind, however, the more I think about it, I feel that it could be valuable for the caregivers of loved ones with Alzheimer’s as well as the Nurses that work in the Memory care settings. 

It’s important to remember that not all memory care units or facilities are bad or wrong for you. There are plenty that gives quality care that is individualized and specific to your loved one’s needs. My article is about the average memory care.  

Unfortunately, the industry is subject to a myriad of problems that will have to be remedied before the average can rise above, if not be exceptional. The problems stem from low staffing levels, wavering, inconsistent expectations of the staff and the overall culture of the environment.  This does not suggest that the Providers don’t care, to the contrary, most care greatly.  Then why the problems? It is due to the stacking of the problems, with each taking a structured and deliberate action to create solutions. The stacking of problems becomes one big problem. At this point, it is easier to ensure the basics are done before tackling the bigger issues. Once this happens, acceptance sets in, as long as the patients are safe, clean, fed and having their general care needs met the providers are content.  However, that contentment is short-lived when another problem stacks on the pile. 

True memory care requires continuous culture change and staff education. Not just the education one receives upon hire, but education that is routinely evaluated and instilled by the managers.  It takes commitment to consistency, every day, all day.  This is not easy for the Providers as the staff turnover and budgetary constraints come into play.  

Can it be done?  the answer is YES.  Some resilient providers have proven it.